Shipping policy

 

LivingFuel Shipping Policy

At LivingFuel, we’re committed to fast, reliable service so you can start feeling your best as soon as possible. We make every effort to ship the same business day for orders placed before 3:00 p.m. Eastern Time (Monday through Friday, excluding holidays).

 Order Processing Times

  • Orders placed after 3:00 p.m. ET, on weekends, or on holidays will typically ship the next business day.

  • All orders ship from our central warehouse in Missouri, ensuring fast nationwide delivery.

Shipping Options & Rates

  • FedEx Ground Flat Rate: $9.95 per order.

  • Free Shipping: Orders over $200 qualify for free FedEx Ground (retail only).

  • Expedited Shipping: Available at checkout. Calculated based on order weight and delivery distance.

 Estimated Delivery Times

  • FedEx Ground is our most popular and recommended option. Most U.S. customers receive their orders within 2–3 business days.

  • FedEx does not deliver on weekends. Delivery dates may vary depending on location.

International Orders

International shipping is available to select countries. Delivery times may vary significantly based on the destination, local customs processing, and carrier availability. Please allow additional time for international deliveries. Customs fees or import taxes may apply based on your country’s regulations. These are the responsibility of the customer.

Important Disclaimers

Shipping Delays:

While we do our best to ensure prompt delivery, LivingFuel is not responsible for delays caused by shipping carriers, weather events, customs processing, or any circumstances beyond our control.

Incorrect or Incomplete Addresses:

Please double-check your shipping address at checkout. We are not responsible for lost or delayed packages due to incorrect or incomplete address information provided by the customer.

Need Help?

Have questions about your order or need assistance? Contact our friendly Customer Service team at customerservice@livingfuel.com 
We’re happy to help!