Our Guarantee - Living Fuel Nutritional Products On- Line Store Guarantee
Your privacy and secure online shopping is our number one concern. At Living Fuel On-Line Store we use secure web pages to take all orders and to display personal information. We utilize Secure Socket Layer (SSL) software, a security standard supported by Microsoft Internet Explorer (3.0 and higher) and Netscape Navigator (2.0 and higher).
We respect your privacy and do not sell, lease or share your personal information to any other organization, for any reason. We protect your personal information and secure it in association with your Login Name and Password. Your contact information (like email and shipping address) is collected when you send us email, make purchases or subscribe to our newsletter. We use your contact information to send information and products you've requested, or notify you of website resources we believe may interest you.
Shopping online at Living Fuel On-Line Store is secure. We encrypt credit card numbers and all personal information you submit when ordering, so it is unreadable in transit over the Internet. We use Secure Socket Layer (SSL) software, a security standard supported by Microsoft Internet Explorer (3.0 and higher) and Netscape Navigator (2.0 and higher). Personal information such as your password, address, and credit card number is encrypted (using 128-bit encryption) for transit over the Internet. This encryption makes business transactions over the Internet even more secure than purchasing by telephone.
In the unlikely event of unauthorized charges to your credit card as a result of shopping at the On-Line Store, we will cover your liability up to $50.00. If the charges in question resulted through no fault of your own, we will then credit your credit card to a maximum of $50.00 and send you a letter that confirms our reimbursement. Most credit card issuers cover all amounts over the initial $50.00. This means that in most cases you are fully covered for unauthorized use. Check with your credit card issuer for their policy.
Ordering on the Living Fuel On-Line Store is fast and secure. If you’re concerned about online shopping safety, please read our Security Guarantee. Follow these five simple steps to place your order:
You also have the option of ordering via telephone with our Order Processing Department:
Call 1-866-580-3835 (toll free in the U.S.) with your order, or for help with any questions you may have. You may also call us locally at 813-254-0777 between the hours of 9am and 5pm ET, Monday - Friday.
We are happy to attempt to cancel an order, however because of our fast order processing we may be unable to change your order before it leaves our warehouse. Return information and procedures are included with each package. If you would like to change or cancel an order, please contact us at firstname.lastname@example.org
Living Fuel accepts returns on all unopened products within 30 days of purchase. Opened products may be returned if there is a manufacturing issue or if the product is damaged during shipping. To request an RMA (Return Merchandise Authorization) please contact LivingFuel Customer Service at 1-866-580-3835 Or 1-813-254-0777 Monday - Friday 9am - 5pm EST or email CustomerService@livingfuel.com.
Living Fuel offers shipments via UPS to addresses within the 48 Continental United States. Orders shipping to a P.O. Box will be sent via USPS Priority Mail.
UPS Ground (3-5 Business Days) UPS 3 Day Select (3 Business Days) UPS 2nd Day Air (2 Business Days) UPS Next Day Air (Next Business Day) USPS Priority Mail - For P.O. Box addresses
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